Scope and responsibility
This Privacy Policy applies to the Kyzen Campus Staff mobile application and the services it connects to. A school normally determines which people may use the app and which school records they can access. Kyzen Campus processes that information to provide the platform to the school.
Access follows the school relationship. Signing in does not by itself grant access. The app checks an active parent–student link or staff role assignment before returning school information.
Information we handle
What is available depends on your school, your role and the features in use.
Account and employment identityName, contact details, authentication identifiers, staff profile, role, branch and active school assignments.
School operationsAuthorized class lists, attendance entries, homework, exam activity, announcements, service requests, fee collection activity, operational reports and audit history.
Communications and filesMessages, profile or student images, homework resources, documents and other content you choose to create or upload within your assigned role.
Staff self-servicePersonal attendance, leave requests and related employment records made available by the school.
Location and trip eventsFor authorized drivers and transport staff, precise device location may be collected while an active school trip is open and location permission is granted. Trip start, stop and student boarding events may also be recorded.
Device and usage dataApp version, device type, notification token, diagnostic events and local/offline synchronization data needed to operate and secure the app.
How we use information
We use information only where needed to operate, protect and improve the school service, including to:
- Confirm your role, branch and permitted school scope
- Provide classroom, administration, finance, front-office and transport workflows
- Deliver work-related notifications and communications
- Support live transport safety and authorized family tracking
- Maintain security, operational records and accountability
We do not sell personal information or use student records for third-party behavioral advertising.
Retention, storage and security
School records are retained according to the school's instructions, legal duties and operational needs. Account, audit and transaction records may be kept after access ends where necessary for security, financial reconciliation or legal compliance. Device caches can remain until they are refreshed, cleared, or the app is removed.
We use access controls, tenant separation, secure transport, restricted storage and audit measures designed to protect information. No system can guarantee absolute security, so suspected unauthorized access should be reported promptly.
Device permissions
The app may request the following permissions only when a related feature needs them:
- Notifications — for assignments, school alerts, messages and operational reminders
- Camera, photo library and documents — only when you choose to capture, share or upload content
- Location — for authorized transport roles while an active trip is open; you can withdraw device permission at any time
- Secure device storage — to protect sign-in state and support offline work
You can manage device permissions in iOS or Android settings. Disabling a permission may make the related feature unavailable.
Your choices and rights
Depending on your location, you may have rights to access, correct, export, restrict or delete personal information, or object to certain processing. Because most school records are controlled by the school, start with your school administrator. We will support the school in responding to a valid request.
You can also manage notification and device permissions in system settings, sign out from the app, and request that the school disable your access.
Children's information
Kyzen Campus is a school service and may process student information provided or authorized by a school and, where applicable, a parent or guardian. The apps are not designed to let children create independent public accounts or make their school records public. Access is limited to authorized school roles and verified family relationships.
Changes to this policy
We may update this policy as the apps, providers or legal requirements change. The updated date will appear at the top of this page. If a change materially affects how information is handled, the school or app may provide an additional notice.
Questions or requests
For a request about a student, staff record, account access or correction, contact your school administrator first. For questions about Kyzen Campus's privacy or security practices, use the support contact supplied by your school or within the app services@ib-za.com.